Privacy Policy

When you place an order or create an account: your name, phone number, email address and delivery address.

When you log in with a one-time password (OTP): your phone number or email, used only to send the code and identify your account.

Payment details are entered directly with Razorpay, our payment partner. We receive only the payment status and a transaction reference, never your full card or bank details.

Basic technical information such as browser type and pages visited, to keep the site working and secure.

To process and deliver your orders, and to send order and delivery updates.

To provide customer support and handle returns or refunds.

To prevent fraud and keep the website secure.

To send offers only if you have opted in. You can opt out at any time.

Only with service providers needed to run our business: our payment gateway (Razorpay), courier and logistics partners (to deliver your order), SMS and email providers (to send OTPs and updates), and our hosting provider.

We do not sell your personal information.

We may disclose information if required by law or by a government authority.

We use essential cookies and your browser's local storage to keep you logged in and to remember your shopping bag. You can clear these from your browser settings.

We use reasonable security measures, including encrypted (HTTPS) connections. We keep order records for as long as required for accounting, tax and legal purposes.

You can ask us to access, correct or delete your personal information by writing to info@maeperfume.in. Some order records may need to be retained to meet legal obligations.

Grievance Officer: Nitin Sharma, info@maeperfume.in, +91 78278 49197. Postal address: MAE Perfume, 144 Govardhan Dham Colony, Aligarh Road, Hathras, Uttar Pradesh 204101, India.